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App support

IntakeCue Support

IntakeCue is an app for iPhone and iPad for personal reminders for medicines, supplements, and routines. Find help with reminders, notifications, views, widgets, export, and privacy here.

Can IntakeCue answer medical questions?

IntakeCue does not replace medical advice. Questions about medication, dosage, or health concerns should be clarified with qualified medical professionals.

My reminders do not appear

First check whether notifications for IntakeCue are allowed in iOS Settings. Also check whether the entry is active and whether the schedule and time range match your plan. Focus modes and other iOS settings can affect how notifications are shown.

How do I change the notification permission?

Open iOS Settings, choose Notifications, and then IntakeCue. There you can allow or turn off notifications and choose how they are shown.

What do done, skipped, and postponed mean?

For an entry you can record whether you completed, skipped, or postponed it. These statuses serve your personal record. IntakeCue gives no recommendation about them.

What are Today, Plan, and History for?

Today shows what is coming up today. Plan shows your planned entries. History shows what you have already recorded.

How do widgets work?

You add widgets through iOS. iOS decides when a widget is refreshed, so the display can be delayed. Keep in mind that a widget can show information on your screen that other people can also see.

How do I export my records?

IntakeCue can export records as a PDF or JSON file. An export contains personal details. Share the file only with people or services you trust.

Which languages does IntakeCue support?

IntakeCue is available in German and English.

Does IntakeCue work without an account and offline?

Yes. IntakeCue does not require an account and works offline.

How do I delete my data?

Local data can be deleted through the app's functions and by removing the app from the device. Exported files and device backups must be deleted separately.

Where do I find the privacy policy?

You can find the privacy policy for IntakeCue through the Privacy link at the bottom of this page.

Contact

Send problems or questions directly by email.

tshfm78@gmail.com