Privacy Policy for Mixavio

The controller for the Mixavio app is Tom Silas Helmke, c/o Online-Impressum #4746, Europaring 90, 53757 Sankt Augustin, Germany. Contact: tshfm78@gmail.com. The full provider details are in the legal notice.

This privacy information covers the native Mixavio app for iPhone. Visiting tommsel.com is separate and is described in the general tommsel.com privacy policy.

Mixavio is available on the App Store. This policy describes the current state of the app.

Mixavio uses no user account of its own and no login. There is no backend of Tommsel for your personal media library. Your media is not uploaded automatically to servers of Tommsel.

Depending on use, the following can be stored locally on your device: the library index, local media references or imported copies, server definitions without openly visible passwords, favorites and the status of Favorite Songs, playlists with their description and artwork, queue related app states where they are persisted, downloads, local overrides of metadata and artwork, settings for the start and end of playback, audio versions created from videos, equalizer settings, preamp, balance, the mono setting, appearance, accent color, language and further app settings.

Mixavio uses Apple's file picker and, where offered, the photo picker for media you deliberately select. Depending on the function, Mixavio refers to the original file or creates an imported copy in the protected area of the app. Mixavio does not need to search your entire photo library or all files on your device for this.

Mixavio can communicate with media sources that you configure yourself. Currently these are OpenSubsonic or Navidrome, Jellyfin and WebDAV. Tommsel does not provide these servers, and Mixavio does not host media. You connect Mixavio directly to a server of your choice.

The privacy and security terms of the respective server, its operator and its network apply. A server can technically see information such as connection data, IP address, requests and requested media. This data does not go to Tommsel automatically.

Credentials for configured servers are managed locally or through Apple's secure storage intended for this. Tommsel does not receive them. Absolute security cannot be promised. Protection also depends on your device, on iOS and on how you handle credentials.

If you connect a server on your local network, iOS can show the local network permission. It is used for the direct connection to local media servers you have configured. Mixavio does not search foreign networks for private content unprompted.

For a source you can use a local home endpoint and a remote endpoint. Mixavio runs no VPN of its own. If you use Tailscale, WireGuard, a VPN or a similar solution, it is provided and managed outside Mixavio, and its terms apply.

Downloads and imported copies are stored locally in the protected area of the app. Exported files are outside this area after the export. Only when you use the iOS share sheet is content handed to the destination you choose. From that point on, the chosen service or recipient can process it under its own terms. There is no automatic transfer to Tommsel.

Audio versions are created locally on your device from suitable videos, as M4A with AAC. The original video is kept unless you delete it yourself. The audio version is a separate local file.

Depending on use, Apple system services can be involved: App Store, StoreKit, Files and the file picker, the photo picker, the share sheet, AirPlay, Now Playing, Control Center, the Lock Screen, system audio routing and iOS backup or iCloud backup, depending on your system settings. These services are to be distinguished from Mixavio's own data processing. Apple processes data in this context under its own terms. Tommsel has no control over this processing. Device or iCloud backups can also contain app data.

Mixavio is free to download. Mixavio Pro is only activated by a valid entitlement verified by Apple StoreKit. Apple handles purchases and subscriptions. Tommsel does not receive payment data. Restore Purchases is offered through StoreKit, and you manage subscriptions with Apple.

At the current state, Mixavio uses no analytics SDKs of its own, no tracking and no advertising. This statement refers to the app. It is checked against the source code, the frameworks used and the network access when the app changes.

Local data generally stays on your device until you delete it with the functions of the app or remove the app under iOS logic. Exported and shared files you have to delete separately where they are stored. Original media and copies on external servers are not deleted automatically by deleting them in Mixavio. A practical guide is on the privacy choices page.

When you visit tommsel.com, including hosting and technically necessary server logs, the general tommsel.com privacy policy applies. This processing is separate from processing inside the app.

If you contact us by email voluntarily, your email address and the content of your message are processed to handle the request and for possible follow-up questions. Processing is based on Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest). Support emails are separate from the local app data. Please do not send passwords, tokens, private server URLs or private media files.

Where the legal requirements are met, you have rights of access, rectification, erasure, restriction of processing, data portability and objection, as well as the right to withdraw a given consent with effect for the future. You have the right to lodge a complaint with a data protection supervisory authority, for example with the State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (LDI NRW). Because Tommsel does not hold your local app data, Tommsel cannot hand it over. You send requests to tshfm78@gmail.com.

As of: November 6, 2026. This policy refers to Mixavio at this time. It will be updated when functions or data processing change.