How do I start a voice recording?
Open JotCue and tap the recording control in the inbox, or use the assigned Action Button or app shortcut, if set up.
App support
JotCue Support
JotCue is a native iPhone app for quickly capturing voice and text input, currently in development. Find help with recording, transcription, system integration, and Pro here.
Microphone access was denied. What now?
Open iOS Settings for JotCue and enable microphone access. Without this permission, voice recording cannot start.
Transcription is not available
Local transcription requires a supported device and iOS version. Check whether a required speech model is still being prepared by iOS, then try again.
The speech model is being prepared or is missing
iOS can provide supported speech resources in the background. Wait until preparation is complete and make sure a network connection is available for iOS to download the resource.
What happens to my recording after transcription?
After a successfully verified transcription, the audio file can be deleted automatically. If transcription fails or is interrupted, the recording is kept for recovery. You can also choose to keep recordings permanently.
How do I set up the Action Button for JotCue?
On a supported iPhone, open iOS Settings, choose Action Button, then Shortcut, and select the JotCue “Capture Thought” shortcut.
The Action Button does not start JotCue as expected
Check the assignment in iOS Settings. Depending on lock or system state, iOS may require unlocking or an additional interaction; a fully hidden start is not guaranteed in every situation.
What applies on a locked device or in the background?
iOS enforces system boundaries here that JotCue cannot bypass. Behavior can vary by device, iOS version, and state.
How does the Live Activity work while recording?
While a recording is active, JotCue can show recording status and a timer through a Live Activity on the Lock Screen. Transcript or note content is not shown there.
My widgets do not show current content
Check whether the widget was correctly added to your Home Screen or Lock Screen. iOS updates widgets according to its own system rules.
How do I add JotCue to Control Center?
Open iOS Settings for Control Center and add the available JotCue control, provided your device and iOS version support it.
How do I add a date and time to a task?
Open a task in JotCue and tap the date/time field. You can set a date, time, and a local reminder.
How do local reminders work?
Dated tasks can trigger reminders locally on your device. JotCue uses local notifications for this and no push backend. Reminders are scheduled directly on your device.
How do I add a photo?
Choose a photo deliberately through the system picker. JotCue stores a local, optimized copy; unnecessary metadata is removed and the original stays unchanged.
How do I use the camera in JotCue?
The camera opens only after your deliberate action, for example to attach a photo directly to an entry.
How do I share content to JotCue via the share extension?
Select text, a URL, or a photo in another app, open the iOS share sheet, and choose JotCue. Only the shared content is imported.
How do I create a backup?
Use the backup function in JotCue to create a local .jotcuebackup file with your data and attachments. Audio can optionally be included.
How do I restore a backup?
Select the desired .jotcuebackup file through the restore function in JotCue. Restoring happens locally on the device.
Is there a trash?
Yes. Deleted content first goes to the trash, where it can be restored or permanently deleted.
How do I restore deleted content?
Open the trash in JotCue and restore the desired entries. Restored content returns to its original location.
What is JotCue Free?
JotCue is free to use. Free includes unlimited captures, notes, and tasks, 1 active project, 1 active thread, 3 active categories, and all other core features.
The limit for projects, threads, or categories is reached
Free includes 1 active project, 1 active thread, and 3 active categories. Unlock JotCue Pro for unlimited projects, threads, and categories. Existing content remains fully intact even if Pro expires.
How do I organize projects and threads?
Assign notes and tasks to a project or thread within the app. Free includes one active project and one active thread; JotCue Pro unlocks unlimited projects and threads.
What does JotCue Pro offer?
JotCue Pro unlocks unlimited projects, unlimited threads, unlimited categories, and advanced exports. Optional JotCue Pro features are available through the App Store.
How do I restore a purchase?
Use the restore function in JotCue to restore purchases through StoreKit with your Apple ID.
How do I manage my subscription?
Managing and canceling a JotCue Pro subscription is done through your device's Apple ID settings.
What is the difference between subscription and Lifetime?
Monthly and yearly Pro are auto-renewing subscriptions through Apple. Lifetime is a one-time purchase through the App Store that unlocks Pro permanently.
Contact
Send problems or questions directly by email.
tshfm78@gmail.com