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App support

Lovikora Support

Lovikora is a personal heart clicker for iPhone, currently in development. Find help with profiles, heartbeats, upgrades, the Heart Studio, sounds, widgets, cards, backups, Pro, and purchases here. The app is not yet available on the App Store. Please do not send passwords, complete backup files, or confidential profile photos by email unprompted.

How do I create a heart profile?

Create a new profile and enter a name. A photo and a dedication are optional. You choose the photo from your library, and it is stored locally.

How are heartbeats counted?

A real heartbeat happens when you deliberately tap the heart. Passive love sparks and preview taps in the Heart Studio do not count as heartbeats.

What does “Thinking of you” mean?

The feature records a thought locally. It sends no message to another person and connects to no one.

What are love sparks?

Love sparks are a virtual in game currency with no monetary value. They cannot be paid out or converted into real money.

How do upgrades work?

You acquire upgrades with love sparks that increase your spark yield or unlock cosmetic effects. Upgrades cost no real money.

How do daily streaks work?

When you play on consecutive days, your heart streak grows. You see the exact rules in the app. Anniversaries reward long term streaks of up to ten years.

When is Rose unlocked?

For new users after 1,000 real heartbeats. Progress you have already earned is kept.

How do I choose a different heart?

Open the collection and tap an unlocked heart. Locked hearts show what is needed to unlock them.

How do I use the Heart Studio?

Open the Heart Studio from the collection, choose material, colours, and effects, and try your heart. Preview taps do not change your counters.

How do I save my own hearts?

Saving your own heart recipes permanently is part of Pro. Trying things in the Heart Studio is free.

Why is my Pro entitlement not active?

Use restore purchases with the Apple ID you bought with, and check your internet connection. Pro is unlocked based on the entitlement from Apple.

How do I choose a click sound?

Open the sound selection in the settings and tap a sound to hear and select it. Basic sounds are included in Free.

How do I import my own sounds?

Importing your own sound files is part of Pro and runs through the iOS file picker. Use only files you have the rights to.

What do I do about sound problems?

Check the volume, the silent switch, and the sound setting in Lovikora. Restart the app if sound is missing after a call or another audio app.

Why do I not feel haptics?

Haptics depend on the device and iOS settings and can be turned on or off in Lovikora. Not every device supports them equally.

How do I use widgets?

Add Lovikora from the Home Screen as a small, medium, or large widget and choose the profile you want.

Why does the widget not update immediately?

iOS decides when widgets are refreshed. An immediate update is not promised. The direct heart action in the widget is still being tested on real hardware.

Where do I see my statistics?

In the statistics view you see heartbeats, thoughts, love sparks, streaks, and records. It is included in Free.

How do I create a memory card?

Open the card editor, choose heart, medals, and text, and create the image. Extended card options are part of Pro. Sharing only happens on your action.

How do I back up my data?

Create a complete local backup as a .herzbackup file in the settings. This is free. At the current status, the file is not password encrypted, so store it safely.

What is in a backup file?

A backup file can contain profiles, photos, dedications, progress, and other personal content. Share it only with people or services you trust.

How do I change devices?

Create a backup on the old iPhone, transfer the file to the new iPhone, and restore it there in Lovikora. Lovikora has no automatic cloud sync.

How do I restore data?

Choose restore in the settings and then the backup file. Afterwards check profiles and progress for completeness.

How do I buy Pro?

Pro is planned as a one time Lifetime purchase through Apple, without a subscription. You start the purchase in the app. Apple shows the price before purchase.

How do I restore purchases?

Use restore purchases in the app with the Apple ID you bought Pro with. It runs through Apple and can require an internet connection.

What do I do about purchase problems?

Check internet connection, Apple ID, and payment details in iOS Settings and try restore purchases. If that does not help, write to us with a short description.

How do I get a refund?

Purchases are processed through Apple. You request refunds from Apple through their report a problem procedure. Statutory consumer rights remain unaffected.

How do I change the language?

Choose German or English in the settings. You can set the appearance to light, dark, or system.

How do I delete my data?

Delete profiles and content in the app. Removing the app deletes its local data as far as iOS provides for it. You delete backup files and shared cards where you stored them.

How do I reach support?

Write to us using the contact option further down on this page. Please do not send passwords, complete backup files, or confidential profile photos unprompted. You find the operator details in the legal notice.

Contact

Send problems or questions directly by email.

tshfm78@gmail.com