Training does not start
Fully close the app and reopen it. Also check whether a pending iOS update is available.
App support
Mentelys Support
Mentelys is a native iPhone app for cognitive training and personal progress tracking, currently in development. Find help with training, progress, Personal Recall, backup, and Full Unlock here.
How do I understand my progress?
Training Balance shows how evenly the six areas have been trained. Training Level shows your current challenge stage. Checkpoint Trends are separate personal progress measurements. None of these values are an intelligence or diagnostic score.
What is calibration?
Calibration helps set the initial difficulty to fit you. After that, the challenge keeps adapting automatically.
How does Personal Recall work?
Save a cue and its matching answer. Mentelys later asks the cue first and shows the answer only on request. Free includes up to 5 entries; Full Unlock enables unlimited Personal Recall.
How do I set up notifications?
Enable the reminders you want, such as the Daily Training Reminder, the Streak Reminder, or Personal Recall Due, in Mentelys settings and in iOS notification settings.
My widgets do not show current content
Check whether the widget was correctly added to your Home Screen. iOS updates widgets according to its own system rules.
How do I create and restore a backup?
Use the backup function in Mentelys to create a local backup file, and the restore function to bring it back. A backup may contain Personal Recall content; keep the file secure.
What is included in Full Unlock?
Full Unlock enables all 12 training exercises, Deep Think, Focus Area, all 6 checkpoints, full progress history, unlimited Personal Recall, weekly and monthly reports, share cards, and extended widgets. It is a one-time App Store purchase, not a subscription.
How do I restore a purchase?
Use the restore function in Mentelys to restore Full Unlock through StoreKit with your Apple ID.
What is the difference between Training Level and Checkpoint?
Training Level shows the current challenge stage within the Mentelys exercises. A checkpoint is a separate, standalone progress measurement for a training area.
How do I delete all my data?
Local data can be deleted through the app's functions and settings, as well as by removing the app from the device.
Does Mentelys work offline?
Core training works offline. App Store purchases require a connection through Apple.
Contact
Send problems or questions directly by email.
tshfm78@gmail.com